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THC-A (tetrahydrocannabinolic acid) is a non-psychoactive cannabinoid found in raw cannabis. When heated, THC-A converts to THC, which is the compound responsible for the psychoactive effects.
Yes, all Joy Jay products comply with state and federal laws. Please check your local regulations to ensure compliance in your area.
Our products are made from sustainable materials, including biodegradable rolling trays and rolling papers. We prioritize environmental responsibility in all aspects of our production.
We offer free shipping on orders over a certain amount. Please check our Shipping Policy page for details.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the carrier’s website.
We accept returns on unopened products within 30 days of purchase. Please visit our Returns & Refunds page for more information on how to initiate a return.
Currently, we only ship within the United States. We are working on expanding our shipping options to international destinations in the future for select products.

You can reach our customer support team via the Contact Us page on our website or by emailing We strive to respond to all inquiries within 24 hours.

Yes, we offer a rewards program for our loyal customers. Sign up on our website to start earning points on every purchase and redeem them for discounts and exclusive offers.
For bulk or special orders, please contact our sales team. We are happy to accommodate custom requests whenever possible.
We accept major credit cards, and other secure payment methods. Please see our Payment Options page for more details.
Purchase directly from our website or authorized retailers to ensure you are getting genuine Joy Jay products. If you have any concerns about authenticity, please contact our customer support team.

Get in Touch

You can contact us via phone, email, or form. We look forward to hearing from you and answering any questions you may have.

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